CCMT Remote Support

Need help with your computer?

First, contact the CCMT IT Support Team.
They will ask you to download and open this application.

Download for Windows

Windows 10 and 11 (64-bit) · Version 3.0.0-rc4

Already installed? Open CCMT Remote Support from the Start menu. You don't need to download it again.

How to get support

  1. Download CCMT Remote Support using the button above.
  2. Open the downloaded file.
  3. If Windows shows "Windows protected your PC", click More info, then Run anyway. This appears because the application is new. Only do this for the file downloaded from this page.
  4. When Windows asks for permission, select Yes.
  5. Wait while CCMT Remote Support sets up. The first time, this can take a few minutes. Please don't close the window.
  6. Read the Support ID shown on your screen to the CCMT IT staff member.
  7. When a connection request appears, click Accept.
Security notice Only run this application when an authorised CCMT IT Support team member asks you to. Only click Accept while you are on the phone with CCMT IT Support. Never give your Support ID or access to anyone you don't know.